Customise the enrolment email

Edit the enrolment email

1. Open the enrolment email template

In the Shopify admin, open Alva Courses and go to Settings. On the Email Settings tab, make sure Send enrollment emails is ticked and saved — it starts unticked, and no enrolment email is sent without it. Then choose Edit Email Template and, on the Email Templates page, select the Enrollment email tab. The other tabs hold the completion emails and the monthly digest.

2. Set the from-name and subject

Edit From Name so the email shows your brand in the student's inbox — it sits outside the tabs and applies to the enrolment and completion emails, while certificate emails go out under the certificate's issuer name — then write a clear Subject line such as "You're enrolled — start learning".

3. Edit the title, message and footer

Update the email Title, write a welcoming Message body, and adjust the Footer text. Keep the login hint so students know where to open the course player and how to sign in to start watching.

4. Preview in light and dark mode, then save

Use the live Preview to check the email in both light and dark mode, confirm the login hint and call-to-action button render correctly, then save your changes.